Xhale  Day  Spa                                      
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Spa Etiquette

What to expect during a massage:

1. INTAKE/INTERVIEW You will first be asked to fill out a client intake form. Please arrive at least 5 minutes before your scheduled time to fill this out. This is where you let us know about your medical history, current/past injuries, or surgeries. Because massage can affect multiple body systems, such as the cardiovascular and nervous systems, be honest with the massage therapist about your health. You should also let the therapist know about any pharmaceutical drugs or botanical medicines you are taking, because massage can enhance or reduce the effect of pharmaceutical drugs, such as blood pressure medication. Knowing your history allows a therapist to determine if there are any reasons you should avoid massage or a particular technique. Don't be afraid to discuss any apprehensions or concerns. All information you give is confidential.

2. MASSAGE You will be escorted into a peaceful, dimly lit room to start your session. The therapist will outline what will happen in the session and then leave the room so you can undress to your comfort level. This varies for each client.  Some clients prefer to completely disrobe, while some will remain partially clothed. Either option is fine. 

When you are ready, lie down on the massage table and cover yourself with the sheet or other draping on the table. The therapist will knock before re-entering.  Make sure you are comfortable and let the therapist know if you are not. Tell the therapist if you are cold, want to be covered, need to use the restroom (we have robes just for this purpose, it is not uncommon to need to go during your appointment), don't want an area of your body touched, don't like the music, or are experiencing discomfort with the technique or how it is being applied. Remember, you are in charge, and can ask for changes or stop the session at any time. We never expose genitals or breasts, or any other areas you identify. Only the area the therapist is working on will be exposed.

Relax and try let your thoughts go. One way to do this is to focus on how the touch or technique feels.

Remember to breathe, as this helps you relax. Sometimes people hold their breath when a sensitive area is massaged, but it is best to breathe through it.

In the same way, tightening your muscles during the massage is counterproductive. If you can't seem to relax your muscles, let your massage therapist know. They may need to adjust the massage technique.

3. After the Massage  At the end of the massage, the therapist will leave the room so you can dress in private. Wait a few minutes on the table as you get grounded, especially if you feel light-headed. Then take your time getting ready. When you leave the treatment room and enter into the reception area, the therapist will offer you a glass of water. It is a good idea to drink some water to help the body flush waste products. If you want to rebook, you can rebook with the therapist that worked on you or you can try out another therapist. Every therapist has a different style, and technique so don't every be afraid to try each therapist out.

What to expect during a Brazilian wax:

What is a Brazilian Wax?  A Brazilian wax removes ALL the hair in the pelvic area from front to back, unless you specify that you only want the front or you want a "landing strip" left.

1. Need to know  Your hair will need to be 1/4 inch long, shorter hair will not hold the wax, and longer hair will be more painful. Be sure to be clean, take a bath or shower before your appointment.  Your skin is often more sensitive the time near your period, and waxing can be more painful than normal. So your appointment shouldn't be any closer than a couple of days before or after your period and we don't provide the service if you are on your period.

2. Wax You will be escorted in to a private, peaceful room. You will be asked to remove all clothing from your waist down, climb on the table and place a towel over your pelvic area. The esthetician will leave the room while you undress and get on the table. They will knock before re-entering. Wearing gloves, the technician will apply warm wax on the hair with an applicator. Hard wax doesn’t require a strip, so it will dry a bit before it’s removed. With soft wax, a strip of cloth or muslin will be put over the wax. The technician will hold your skin taut before removing the wax in a quick pull so it’s less painful. Be aware that waxing can be painful; however, the amount of pain varies from person to person. Each time you get waxed will hurt less. You will have to lift your legs up, possibly to your chest or even get on your knees so the tech can get to all of the hair. The technician may even ask for your help to hold skin taut at some part of the process. This can be very embarrassing, just remember our estheticians are very professional and do this everyday.  Any stray hairs missed by the wax will be cleaned up with tweezers.

3. After wax A special product to help remove wax residue will be applied, and then something to help calm the skin. You're all done, and they will leave the room to let you change. Waxing can do more than just leave you hairless. Redness, ingrown hairs and bumps are very common in the bikini area. You can use a loofah or wash cloth in a circular motion to help prevent ingrown hairs. If you have any other questions, please feel free to call us and ask. No question is silly. We want you to feel as comfortable as possible and if you know what to expect, you will feel better about your appointment. 


How to tip Tipping is not required, it is appreciated. We don't ever want you to feel uncomfortable about the tipping process. Most clients tip based on a percentage usually 10-20 percent.

Is there anything else you want to know? Please call us at 22R-ELAX. We welcome all and any questions. If you have any special needs or request please tell us, we will accommodate if we can.

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